Will this cost more than a traditional vet clinic?

Probably not as much as you'd think plus, especially when you consider the value! Instead of a quick few minutes in an unfamiliar room with a doctor, our visit charge includes:

• Travel to your residence by both an experienced, compassionate veterinarian and technician/assistant who are giving you and your pet undivided attention

• Time for your pet to get familiar and comfortable with us (and, if they like, our toy and treat bags!)

• Allowing all your concerns to be addressed and discussed

• A detailed summary of recommendations emailed to you with your receipt

• Ability to ask further questions or clarify our recommendations by emailing your doctor directly thorough our patient portal system. ​

 

Do you have any other cats or dogs? For established patients, we offer a 50% discount for the Consultation/Visit on the additional pets seen at the same time!

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Our fees for vaccines, procedures, lab work, vaccinations and prescriptions are comparable to those at most veterinary hospitals. Most people find that the value they receive in terms of the undivided, personal attention of an experienced, compassionate veterinarian is well worth the cost. Most of our clients are surprised that having a generous amount of a veterinarian’s time and expertise at a home visit is as financially feasible as it is rewarding and less stressful for you and your pet. 

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What locations do you service?

Doorbell Vet will travel to most of the greater Rochester area. We regularly travel to Rochester, Irondequoit, West Irondequoit, Webster, Victor, Fairport, Penfield, Pittsford, East Rochester, Henrietta, West Henrietta, Greece, Mendon, Gates, Chili, Brighton, Northern Canandaigua, Rush and Honeoye Falls. 

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What is your availability?

Our appointments start at 9:00am and end at 4pm Monday through Friday. 

  

How far in advance do I need to schedule an appointment?

Ideally, for routine exams and preventative care, appointments should be scheduled a week or two in advance. In the case of sick and painful animals, or pets that may need in-home euthanasia, we try to see pets as soon as we can. We understand that some things cannot be scheduled and do our very best to accommodate your needs. Please call as soon as you may think you want an appointment.

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What if I need to cancel an appointment?

We appreciate as much notice as possible when rescheduling routine appointments.  If less than 24 hours' notice is given, there is a $220 cancellation fee.

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How do I get the medications that my pet needs?

Our veterinarians carry a limited array of medications on house calls – mostly drugs that your pet may need immediately. For other veterinary prescriptions, medications can be picked up at our office, mailed right to your home address, or called into a local pharmacy of your choice. 

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How do you accept payment?

At this time, we accept debit/credit card, CareCredit, and Scratchpay. Payment is required at the time of service.

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Other questions? Send us your inquiry!